Airtel DTH Consumer Corner (2024)

Consumer Corner

Airtel DTH Consumer Corner (1)

List of Channels and Bouquets Available on the Platform
  • TRAI New Regulation- Update on New Tariff Order w.e.f. 31-Jan-2023 Click Here
  • List of Pay Channels with their MRP and DRPClick Here
  • List of Ala-carte FTA channels Click Here
  • List of bouquets of pay channels formed by the distributor with composition andtheir distributor retail priceClick Here
  • List of bouquets of pay channels formed by broadcaster with composition and theirrespective MRP and distributor retail priceClick Here
  • Number of channels for which signals of television channels have been requested by thedistributor from broadcasters and the interconnection agreements signed –
    No such request is pending with any Broadcaster.
  • List of channels, in chronological order, for which requests have been received frombroadcasters for distribution of their channels, the interconnection agreements have been signedand are pending for distribution due to non-availability of the spare channel capacity–
    There are no such requests with us for which interconnection agreements have been signedand are pending for distribution due to non-availability of the spare channelcapacity.
  • List of channels currently being offered under promotion:

    Customers from the below states are being offered the below channels free of cost fora period of 90 days:

    StateChannel / Bouquet of channelsChannel / Bouquet NameChannel no.MRP
    MaharashtraChannelPravah Picture5311.18
    OdishaChannelSIDHARTH GOLD6024.08
    OdishaChannelSIDHARTH BHAKTI6164.08
    OdishaChannelSIDHARTH TV60014.04
    Maharashtra, Delhi, Himachal Pradesh, Haryana, Punjab, J&K, Rajasthan,Madhya Pradesh, Chhattisgarh, UP, UK, Bihar, Jharkhand, North East, SikkimChannelStar Bharat11411.8
    West Bengal, Odhisha, Gujarat, Maharashtra, Delhi, Himachal Pradesh, Haryana,Punjab, J&K, Rajasthan, Madhya Pradesh, Chhattisgarh, UP, UK, Bihar,Jharkhand, North East, SikkimBouquet of channelsManoranjanGiven below3.65

    List of channels in “Manoranjan” bouquet:

    Channel nameChannel no.
    Sony PAL131
    Colors Rishtey128
    Zee Anmol139
    STAR UTSAV129
Reconnection charges
  • Reconnection fee is charged to subscribers keeping their Set-Top-Box in idle modewithout using any service (post expiry of validity of subscription pack or recharge amount).Reconnection fee of upto Rs.20/- will be applicable to the consumers
  • Minimum resumption amount: Minimum balance of Rs 150 and above isrequired to reactivate the services
  • Temporary Suspension or Safe Custody: In case consumers want totemporarily suspend their subscription for a brief period, they can opt for ‘SafeCustody’ by calling the call center, as per the following options – Rs.30/- for 30days, Rs.100/- for 90 days or Rs.200/- for 180 days. The safe custody option can be availed bythe consumers once in every 4 months.
Details of network capacity fee

Primary Connection NCF =

Rs. 130 (w/o tax) + Rs. 23.4 (GST) = Rs.153.4 (Total Price with tax) for subscriptionupto 200 SD channels and
Rs.160 (w/o tax) + Rs.28.80 (GST) = Rs.188.80 (Total price with tax) for subscription to channelsgreater than 200 SD channels

Secondary Connection NCF =

Rs. 52 (w/o tax) + Rs. 9.36 (GST) = Rs.61.36 (Total Price with tax) for subscriptionupto 200 SD channels and
Rs.64 (w/o tax) + Rs.11.52 (GST) = Rs.75.52 (Total price with tax) for subscription to channelsgreater than 200 SD channels

The mandatory DD channels notified by Central Government are over and above the number of channelssubscribed by the customer and such channels are not counted while calculating the applicableNetwork Capacity Fees (NCF).

The DD mandatory channels offered with all packs/bouquets.

Click Here

Process of Alacarte channel addition via SMS
  • Visit TV Channel Number 999 for Information on how to connect with us, ADD/ Remove a channel,list of channels/ bouquets, Box offerings and all applicable charges
  • Process for channel addition and removal from your mobile:

Click Here

Complaint Redressal Process and Toll Free Customer Care Number and othercontact details
  • Through customer care centre ClickHere
  • Through Nodal Officer Click Here
  • Through Web based management System Click Here
Availability of customer care programming service with its LCN

For knowing details please tune into channel 121

IPL FAQs

Clickhere

To login to Subscriber Corner

Click here

Manual of Practice

Click here

DTH CAF Form

Click here

Relocation provision and charges

Clickhere

List of charges (Airtel Black)

Click here

List of charges (Other)

Click here

CPE Schemes

Click Here

Declaration under schedule II (Regulation 31(3))

Click Here

Refer Interconnect Offer

Click Here

Declaration under Section 4(4) of the Telecommunication (Broadcasting& Cable) Services Interconnection (Addressable Systems) Regulations, 2017

Click Here

Airtel DTH Consumer Corner (2024)
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