Fully clear cache
In some instances, you will need to enter the browser settings a manually clear the cache.
Chrome
In Chrome click on the 3 vertical dots, this is your Chrome menu. Hover over “More Tools” and then in that drop down menu click on “Clear Browsing Data”
You will be taken to a new screen with a dialogue titled “Clear browsing data”.
Select the options as seen below and then click the button titled “Clear browsing data”. Be careful not to select other options as they can inconvenience you by clearing saved password etc.
Firefox
Select History from the menu bar and navigate down to “Clear Recent History”.
You will be taken to a new screen with a dialogue titled “Clear All History”.
Select the options as seen below and then click the button titled “Clear Now”. Be careful not to select other options as they can inconvenience you by clearing saved password etc.
Safari
Select History from the menu bar and navigate down to “Clear History”.
A dialogue will appear with a drop-down menu. Select “all history” and then click “Clear History”.