Last updated on Feb 23, 2024
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Know what diversity and inclusion mean
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Research the organization's values and initiatives
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Provide concrete examples and stories
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Show curiosity and willingness to learn
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Demonstrate your enthusiasm and commitment
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Here’s what else to consider
Diversity and inclusion are not only buzzwords, but also essential values for any organization that wants to attract and retain diverse talent, foster innovation and creativity, and promote a positive work culture. As a job seeker, you may face interview questions that test your understanding and commitment to diversity and inclusion, and how you would apply them in your role. How can you answer these questions effectively and demonstrate your cultural competency? Here are some tips to help you prepare and impress your potential employers.
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- Sameh Mtibaa Senior Project Management Consultant | VP of PMI France Chapter NextGeneration | Defender of the Environment
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- Houssam AitHassane
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1 Know what diversity and inclusion mean
Before you can answer interview questions about diversity and inclusion, you need to have a clear and comprehensive definition of what these terms mean. Diversity refers to the variety of identities, backgrounds, perspectives, and experiences that people bring to a workplace, such as race, ethnicity, gender, age, religion, disability, sexual orientation, education, and more. Inclusion refers to the actions and policies that create a welcoming, respectful, and supportive environment for all employees, where they can feel valued, heard, and empowered to contribute and grow. Diversity and inclusion are interrelated, but not interchangeable. You can have a diverse workforce, but without inclusion, you may not benefit from the full potential of your diverse talent.
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- Houssam AitHassane
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Diversity is an unavoidable reality, while inclusion is a conscious decision. Diversity involves building a team with diverse individuals, whereas inclusion entails collaborating with diverse individuals without emphasizing their differences.
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I've often been asked the D&I question as a woman business leader. I have addressed it with a gender neutral response. I am a business leader and my gender should not impact my ability to deliver business results. When asked about initiatives I have taken on D&I, I share the initiatives that I have been a part of.
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If asked I would be clean and clear and not try to over-explain Diversity and Inclusion. Diversity is Gender, Race, LGBTQ+, Disabilities sight seen and unseen, and technically Veterans. Inclusion is an action and a feeling. When it comes to the workplace I would hope to see all of the above have Equity which is access to be the best each person can be so they can use the talents for which they were hired. This means the workplace has open communications and opportunities available for not a select few .
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- JAHANVI RAJPUT CMA INTERMEDIATE || 4X TOP LINKEDIN VOICE || 100k+ Impressions || Pursuing B.com program || Artist || Learner||
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To effectively answer interview questions about diversity and inclusion:-Acknowledge Importance: Express understanding of the significance of diversity and inclusion in fostering innovation, creativity, and a positive work culture.Personal Experience: Share relevant personal experiences or examples demonstrating your commitment to diversity and inclusion.Skills and Strategies: Discuss specific skills and strategies you possess for promoting diversity.Continuous Learning: Emphasize your willingness to continuously educate yourself on diversity issues and to advocate for inclusive practices within the organization.Alignment with Company Values: Align your responses with the company's values and initiatives related to diversity & more.
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Diversity is often about metrics while Inclusion is focused on mattering. As Dr. Gordon Flett of York U says, make mattering your mission!
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2 Research the organization's values and initiatives
One of the best ways to prepare for interview questions about diversity and inclusion is to research the organization's values and initiatives related to these topics. You can look at their website, social media, annual reports, employee reviews, and news articles to find out how they define, promote, and measure diversity and inclusion in their culture, strategy, and operations. You can also look for specific examples of how they support different groups of employees, such as mentoring programs, affinity networks, training sessions, or community outreach. By doing your homework, you can show that you are genuinely interested in the organization's mission and vision, and that you align with their values and goals.
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I like Maileen's answer about "Ensuring alignment of your personal values" is very important but that means you must know what your values are. You must take to the time to search within your self ask the hard questions that will inform you if your values align with those of the organization you're seeking to work with.
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Before your interview, it's a good idea to look up what the company does about diversity and inclusion. Check out their website, social media, or news articles to see what they say and do about these topics. This can help you understand what they care about and show them that you're really interested in being part of their team.
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- Maileen Hamto, EdD, MS, MBA Equity, diversity, and inclusion researcher, educator, consultant, and leadership coach. I center decoloniality and antiracism in my approaches to qualitative research, strategic planning, and diversity management.
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Ensuring alignment of your personal values with those of the organization is important. Unfortunately, many organizations have become adept at using buzz words for DEI virtue signaling purposes, yet their employment and business practices do not honor a commitment to diversity, equity and inclusion. Glassdoor or Indeed reviews are a great way to hear authentic employee voices and learn about actual experiences and observations about inclusion at the company.
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- Wendy Andino Assistant Manager @ Common Threads Brookpark, Ohio
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Yes I agree. I always look into the organization through social media or and pamphlets any means to find their mission statement and reviews of the company.
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- Giselle Domondon Community Engagement Leader | Dedicated to Fostering Inclusive Growth
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During an interview process, it's important to remember that it's not just about showcasing your qualifications to the employer, but also about getting to know the organization and evaluating whether the company aligns with your values. Take the time to review their DEIB statement carefully and consider how it aligns with your principles and career aspirations. Additionally, during the interview, you can ask questions about how the company operationalizes its DEIB commitments and what specific actions they are taking to create an inclusive workplace.
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3 Provide concrete examples and stories
When answering interview questions about diversity and inclusion, you want to avoid vague or generic statements that do not demonstrate your skills, knowledge, or experience. Instead, you want to provide concrete examples and stories that showcase how you have embraced, advocated, or practiced diversity and inclusion in your previous or current roles, projects, or activities. For example, you can talk about how you collaborated with people from different backgrounds or cultures, how you learned from their perspectives or feedback, how you resolved conflicts or misunderstandings, how you adapted your communication or work style, how you supported or mentored others, or how you initiated or participated in diversity and inclusion initiatives. Make sure to use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements and impact.
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- Sameh Mtibaa Senior Project Management Consultant | VP of PMI France Chapter NextGeneration | Defender of the Environment
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Vu que les valeurs de l'entreprise sont très importantes pour moi, je n'hésite donc pqs à poser des questions lors de l'entretien.Si vous avez l'opportunité de participer à un entretien d'embauche, posez des questions spécifiques sur les valeurs de l'entreprise et ses initiatives en matière de diversité et d'inclusion. Cela peut également montrer votre intérêt pour une culture d'entreprise inclusive.
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The mistake people can often make is thinking that diversity, equity and inclusion is an 'issue for those people over there' or that it is an issue solely for HR. EDI does includes race, disability, gender and religion, but it also includes communication styles, whether someone is introverted or extroverted, and whether someone has been brought up by a single parent or a two-parent house hold and more. Remember so much of what makes us diverse is under the surface. Consider how EDI impacts you, and what your impact could be to making the workplace more inclusive and accessible. Eg if you work in marketing, research and consider how to make online events more inclusive.
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Prepare for at least one question on the subject. Enhance your response by employing the STAR method. Share a concrete example from your professional background, detailing the Situation, Task, Action, and Result to showcase your commitment to fostering diversity and inclusion. This approach demonstrates not only your understanding of the importance of these values but also your practical application of them in the workplace.
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When you're asked about diversity and inclusion, try to give specific examples from your own experiences. This could be about times when you worked well with people who were different from you, or how you helped make everyone feel included. It's good to use the STAR method (Situation, Task, Action, Result) to organize your story and make your point clear.
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- Isy Obishai Student at Sheridan College
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I frequently engage in collaborative projects with colleagues hailing from diverse backgrounds. This enriching experience enables me to appreciate and incorporate a wide array of perspectives. By actively listening and encouraging input from all team members, I cultivate an environment where everyone feels empowered to contribute their ideas comfortably and effectively. Moreover, I remain receptive to learning opportunities from others and eagerly participate in initiatives aimed at nurturing a positive workplace ethos.
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4 Show curiosity and willingness to learn
Another important aspect of answering interview questions about diversity and inclusion is to show that you are curious and willing to learn more about these topics, and that you are open to feedback and improvement. You do not have to pretend that you know everything or that you are perfect. Instead, you can acknowledge that diversity and inclusion are complex and dynamic issues that require continuous learning and action. You can also share some of the resources, tools, or strategies that you use to educate yourself and expand your cultural competency, such as books, podcasts, webinars, courses, or mentors. You can also ask questions to the interviewer about their own experiences, challenges, or best practices related to diversity and inclusion, and how they support their employees in this area.
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We all don’t know the answers to everything but we can research the values of the organization and assess the state of their values. What we don’t know, we question. Being inquisitive, showing interest, and listening intently will allow a person to expand their knowledge on DEI during the interview process.
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- E. Dunham
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Use the job posting and your own resume to identify what character traits you're showcasing in the interview. Take the opportunity to highlight those traits, which could be more than just curiosity. To show that you're collaborative, consider a diversity story about how you compromised or worked together with a colleague to overcome a challenge and create value. To show that you're self-motivated, a story about independently identifying and pursuing a diversity-related opportunity to improve would be appropriate.
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It's okay to say you're still learning about diversity and inclusion. These are big topics, and nobody knows everything. You can talk about how you try to learn more, like reading books or listening to podcasts. It shows you're open-minded and always trying to get better.
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- My Lam Seeking Full-Time Role | International Business | Marketing | Flexibility | Lifetime Learner
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Open-mindedness takes you some effort to understand how to become a DEIB advocate, how others behave in a different society, and how to reflect your core values in action. Stay curious from small things such as the ability to study DEI-related courses, to bigger things such as the ability to adapt uniqueness in communities, highlight the candidate’s acknowledgment toward the fundamental of DEIB. You are already on the stepping stones on your way to becoming the next DEIB leader!
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- Tiffany Rhea Peterson, MEd-EdL Orchestrating Client Success | Spearheading Program Management | Strategizing Talent Acquisition | Advocating Learning Success | Championing Educational Equity | Pioneering Literate Futures
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It's crucial to demonstrate curiosity and a willingness to learn. You should convey openness to feedback and improvement, recognizing that diversity and inclusion are complex and evolving topics that require ongoing education and action. You don't need to pretend to know everything; instead, acknowledge the need for continuous learning and share the resources and strategies you use to enhance your cultural competency. Engage with the interviewer by asking about their experiences, challenges, and best practices related to diversity and inclusion, demonstrating genuine interest and a collaborative mindset in promoting diversity and inclusion within the workplace.
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5 Demonstrate your enthusiasm and commitment
Finally, when answering interview questions about diversity and inclusion, you want to demonstrate your enthusiasm and commitment to these values, and how you would apply them in your potential role. You want to convey that you are not only interested in diversity and inclusion as a theoretical concept, but also as a practical and meaningful way of working and interacting with others. You want to show that you are ready and eager to contribute to the organization's diversity and inclusion efforts, and that you have the skills, attitudes, and behaviors that would make you a valuable and respectful team member. You can also express your appreciation and excitement for the opportunity to work in a diverse and inclusive environment, and how you would leverage your strengths and learn from your colleagues.
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Finally, make sure to show that you really care about diversity and inclusion and that you're excited to contribute to these efforts at the company. Share how you think working in a diverse and inclusive environment is great and how you look forward to being part of it. This shows them that you're not just talking about these ideas but you're ready to put them into action.
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I want to avoid hearing a textbook or copy-and-pasted connection to DEI. I want to hear how it has shown in your life or work. Then, translate how that has impacted how you show up at work or has been incorporated into your work. How would you address workplace inequities, equal opportunity, or the complexities of engaging marginalized communities? Speaking to real problems, avoiding jargon, and showing an honest depth to DEI issues will help to highlight your true connection and enthusiasm to this work in your answer.
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6 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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Continued professional development in the area and assessing what you perspective you can contribute. We all represent an area of diversity and can all speak to an area and how it informs the scope of our organization’s commitment. Let’s start thinking outside of the box and remember the broad spectrum diversity includes!
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Remember, D&I interview Q&A are not just about checking boxes. They are an opportunity to showcase your values, your understanding of the importance of diversity and inclusion, and your potential to contribute to a positive and inclusive work environment.
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