What's happening? Channels are not showing up the Guide. This problem is typically caused by a misconfigured Program Guide or receiver errors.
FAQs
Troubleshoot Missing Channels in the DISH Guide? ›
This problem is typically caused by a programming guide or receiver errors. It can also be caused by programming disputes. For more information and to see if you are currently affected, visit dishpromise.com.
Why are some of my DISH channels missing? ›This problem is typically caused by a programming guide or receiver errors. It can also be caused by programming disputes. For more information and to see if you are currently affected, visit dishpromise.com.
How do I reset my DISH guide? ›Unplug the power cord of your DISH receiver (typically has a red tag) from the electrical outlet for 10 seconds, then plug it back in. The reset process may take up to 5 minutes to complete.
Why are my channels missing? ›If you are experiencing picture break up or missing channels, your problem might be a reception problem and not due to interference. Therefore, you may just need to manually re-tune your television, this can often solve a number of common problems.
Why can't I watch all my channels on DISH Anywhere? ›This issue is typically caused by a communication issue between DISH Anywhere and the receiver, or an issue with the receiver itself. On your DISH Receiver, do any error messages appear? If you see any error messages on your receiver, please contact us for further assistance.
How do I get my dish guide to show all channels? ›Press the Guide button on your remote and check the current list. If it is not "All Subscribed", press the Options button or the red color button and select All Subscribed.
How do I update the DISH guide? ›No Channel Guide Information
On your DISH remote, press the GUIDE button. Did this fix your issue? On your DISH remote, repeatedly press the right arrow button until pop-up 318 displays on the screen. Select Yes to begin the download.
You'll find the TV Guide through the Guide or TV Guide button on your TV or box's remote control. Most devices let you open the guide in either EPG (Electronic Program Guide) which lets you scroll horizontally across to see what's on later, or Guide, which tells you what's on now.
How do I refresh my Dish channels? ›Log into the MyDISH app or your mydish.com account online and access the my equipment page to wake up your receiver. Then, follow the prompts on the screen to reauthorize your receiver. Wait five to ten minutes for your reauthorization, then check your channels again.
Why am I not getting any channels? ›Verify all connections are secure and are on the correct ports. If the antenna is mounted outdoors, make sure there is no water in the connectors on the coaxial cable. Visually inspect the antenna, coaxial cable and the balun/matching transformer (the device that connects the antenna to the coaxial cable).
How do I reset my Dish Network program guide? ›
Unplug the power cord of your Hopper (typically has a red tag) from the electrical outlet for 10 seconds, then plug it back in. The reset process may take up to 5 minutes to complete.
Why does DISH always lose channels? ›This error is usually caused by damaged cables, a misaligned dish, malfunctioning equipment, severe weather or major changes in the home.
Did DISH drop some channels? ›Dish Network said Friday Hearst Television removed customers' access to 37 local channels in 27 markets after failing to reach an agreement for distribution. The company said it had been in talks with Hearst for months to reach an agreement to keep its channels on air.