Walmart Contacts Price Match Policy (2024)

FAQs

Does Walmart have a price match guarantee? ›

Walmart will price match: The exact same item, including brand, prescription parameters, quantity, size, color, etc. Sold by an online retailer. When the item is currently in-stock at the retailer we are price matching.

Walmart's price adjustment policy requires a price match to be completed at the time of purchase. If you want to acquire an item at a lower price after making your purchase, you will need to return your item and repurchase it at the lower price.

We'll match the price if you buy a qualifying item at Target then find the identical item for less at Target.com, select online competitors, or in Target's or competitor's local print ad. Price matches may be requested at time of purchase or within 14 days after purchase.

The customer must inform the Walmart associate of the price at the time of checkout. The identical item (i.e., size, model, quantity, brand, or color, etc.) must be currently in-stock and available to purchase on Walmart.com at the time the price match is requested.

When did Walmart stop price matching? In 2023, most Walmarts discontinued their Ad Match program nationwide. However, they still match select online and in-store prices as per their current policy.

“Walmart Price Adjustment provides you 7 days to come up with the difference in price at Walmart store or walmart.com. The product that you take to Walmart whose price is reduced up to 7 days after the purchase date, Price Adjustment will be done for that product.”

In many cases, the retailer will refund the difference of what you paid vs. the sale price, as long as your purchase was within a specified time—often 14 days. If they can't or won't refund to the original form of payment, you may be issued a store credit.

A lawsuit filed in October 2022 (and since revised) had accused Walmart of “falsely inflating” the weights of certain sold-by-weight groceries at the register, thereby negating any sale pricing (or “rollback” pricing) that shoppers may have believed they were paying, court documents say.

This means that if you find an identical product for a lower price at a local competitor, Walmart will match the price for that product. To be eligible for a price match, the product must be identical in brand, size, weight, model number, and color to the product sold at Walmart.

Does Walmart price match Amazon? ›

Another important factor about this policy is that customers can only price-match one item daily, and it must be in stock. Additionally, the Walmart online site will only price match for the following online stores: Amazon. Autozone.

When it comes to pricing, Costco only cares about Costco. The wholesale club doesn't match prices with other retailers, or between its warehouses and online. Shoppers have 30 days after purchase to request an adjustment, plus a 100% satisfaction guarantee.

If you're looking for a deal on a product and you know it's available for a lower price elsewhere (or it was previously offered at the same retailer), it never hurts to call or chat with a customer service rep and ask if they'll match the price. After all, what do you have to lose?

Price Match Policies are intended to ensure customers can purchase products from the existing business but at the same low prices offered by a competitor. By doing so, it maintains the relationship between business and customer and allows continuous and consistent consumer participation.

Ask For A Price Match

This is another great way to build some confidence by asking for a price match. If you've found an item cheaper somewhere else, you already have a great reason as to why they should offer you a discount. Be sure to have the price pulled up on your phone to show the cashier or manager at check out.

At Walmart if an item shows as available on the website (and it is not) Walmart must issue a 50% Discount. The reason why they do that is because they did not kept track of inventory correctly and you physically drove to the location, causing you an inconvenience.

In most cases: yes, Walmart stores will normally price match what you see on Walmart.com. If you're thinking about buying an eligible item from a US Walmart store but see the item listed for less on Walmart.com, the store will normally match the item price as advertised online.

Most items can be returned in-store except for freight, major appliances & some Marketplace items (example: luxury goods, hazmat items, perishables) within their eligible return window. Have a Walmart account? You can upload your paper receipt to your Walmart app to make the in-store return process easier.

Walmart's break policy is pretty straightforward but varies a bit depending on how long your shift is. If you clock in for a shift that's between three and six hours, congratulations, you're entitled to a single 15-minute break. It's paid, so you're not losing any money by taking a breather, which is nice.