Is there anything more frustrating than discovering your go-to Chinese restaurant chain is a letdown? Unfortunately, that's exactly what happened when we stumbled upon Asian Chao, a fast-food chain that seems to have earned the title of our least favorite Chinese restaurant. With a portfolio of other fast-food chains like Chao Cajun, Maki of Japan, Sushi Fuji, Tobu, and Wok N Grill, you'd think they'd know a thing or two about satisfying customers. But, based on the plethora of bad reviews, it seems they've missed the mark.
According to Tasting Table's ranking of 13 Chinese restaurant chains, Asian Chao finished dead last. Our expert described it as a "chain Chinese restaurant that we unequivocally recommend you avoid, no matter how much you're craving Chinese." And, unfortunately, the reviews online echo this sentiment. From long wait times and tasteless food to small portions and poor service, it seems Asian Chao is falling short on all counts. Even their signature dish, Bourbon Chicken, has received consistent hate online, with reviewers complaining about hard chicken pieces and an absence of the "irresistible sweet and savory glaze" mentioned on their website.
But it's not just the food that's causing issues. The service at Asian Chao's outlets has been consistently poor, with rude servers and long wait times. And, if you're hoping for a quick and easy meal at the airport, think again. The outlet at Atlanta International Airport has received scathing reviews, with one customer describing a horror experience where the server threw bags of food at them and another child.
It seems that Asian Chao is struggling to live up to its goal of becoming the "go-to choice for shoppers in malls and airports who crave a quick and satisfying bite." With so many negative reviews, it's hard to imagine anyone being satisfied with their experience. So, the next time you're craving Chinese food, it might be best to steer clear of Asian Chao and opt for a different chain. After all, there are plenty of other options out there that are sure to hit the spot!
