GoodRx - Error (2024)

FAQs

Why do pharmacists not like GoodRx? ›

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

The prices listed on GoodRx are updated constantly and are generally very accurate, but if you believe you were charged the wrong price at the pharmacy when using a GoodRx coupon, there are a few things you will want to check. First, does the coupon you used match the information on your pharmacy receipt?

Cons (Patients): Limited Coverage: Many Rx products are covered through GoodRx platform, however not all medication are covered through their discount card. Many specialty medications, niche drugs or branded products may have limited or no coverage which may lead patients to explore other options for savings.

In rare occurrences, a pharmacist may not be aware of the agreement they have to honor GoodRx coupons, although they are contractually obligated to accept them.

The Allegations

The FTC's complaint details GoodRx's pervasive sharing of user data with third parties, including vendors and social media companies. We learn in the complaint that GoodRx, like many healthcare organizations, used Meta's Pixel software to track its users.

1, alleges that by disclosing millions of users' personal health information to third parties without the users' authorization, consent, or knowledge, GoodRx violated the FTC Act's prohibition on unfair and deceptive trade practices and the FTC's Health Breach Notification Rule.

Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

GoodRx coupons represent prices provided by PBMs. Unlike manufacturer copay cards, GoodRx coupons have no eligibility requirements, no activation step, and no restrictions on how many times the coupon can be used.

GoodRx prices

GoodRx claims its drug prices are a better deal 37% of the time when compared to the cost of drugs with a prescription insurance plan. So you'll still need to comparison shop since GoodRx is often not cheaper than standard health insurance prices.

GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.

Is it hard to cancel GoodRx? ›

If you would like to close your GoodRx account, you can do so by logging into your account and visiting your account settings page.

GoodRx repeatedly violated this promise by sharing sensitive personal health information—including its users' prescription medications and personal health conditions—with third party advertising companies and advertising platforms like Facebook, Google, and Criteo, and other third parties like Branch and Twilio.

GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more!

Last spring, Kroger pharmacies stopped accepting GoodRx discounts; neither company elaborated on the points of dispute. The impasse was resolved at some point last summer, but not before the company was forced to reduce its revenue guidance by $30 million for the third quarter.

Hirsch co-founded Santa Monica, California-based GoodRx to help provide Americans with affordable access to prescription medications. Private equity firms Francisco Partners and Spectrum Equity acquired a majority stake in GoodRx in 2015 before a third PE firm, Silver Lake, made a minority investment in 2018.

This cut, combined with the lowered price of the prescription, often means that the pharmacy receives little to no profit on the prescription sale (and they sometimes even lose money).

SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

FAQ. When is Prescription Savings Club ending? It is ending on August 31, 2024, but Walgreens will continue to accept many other prescription discount cards including SingleCare, GoodRx and more. In addition, Walgreens Rx Savings Finder can help you find lower Rx prices at Walgreens.